This entry was originally posted on the Roamsters blog at http://rosalindgardner.com/customer-service-hertz-at-yyz/ We rented a car over Christmas from Hertz at the Kipling and Dundas Street kiosk in Toronto. The folks at that location were excellent... friendly, fast and helpful. We received an upgrade to a PT Cruiser for no extra charge, and when I remarked that the car was a tad dirty and … [Read more...]
Try Harder Avis
October 17, 2006 By Leave a Comment
For our recent trip to San Fransisco we booked a rental vehicle online through Avis and specified that we wanted an SUV. We arranged to pick the vehicle up at the Fishermans Wharf Avis location, just a short walk from the Sheraton, where we were staying. When we arrived at the AVIS depot, there was only one person behind the counter and the lineup was building. When we were finally served, we … [Read more...]
