Air Canada: We Want an Apology

I book all of my travel online either through the airline's site (usually Air Canada) or Expedia. When I make changes to my bookings, I do that online too. Case in point. Yesterday morning, I was scheduled to travel on the 06:50 Air Canada flight from Vegas to Vancouver. Because I wanted to attend the after-conference festivities on Sunday night, on Sunday afternoon I went online and modified … [Read more...]

Singapore Airlines: Life is Better in Raffles Class

On arrival in Vancouver we checked in at Singapore Airlines. I checked to see if we could avoid the layover and plane change in Seoul. The Singapore agent made the changes and we remained on the original flight all the way to Singapore. We had not flown on Singapore before but had heard that the service was great and if the efficiency and friendliness of the gate agent was any indication we … [Read more...]

Travel Points: Use 'Em or Lose Them

In an effort to cut costs many airlines are changing their policies regarding frequent flier miles. We are members of Air Canada's program called Aeroplan . The airline changed there policies this January, read the details in our post. Members whose account are inactive for a defined period will lose their points. Some airlines will let you buy back your points for a fee. Seems ridiculous buying … [Read more...]

Air Canada Connections in Toronto

Starting January 30, 2007 all Air Canada flights will check-in at Toronto Pearson International Airport, Terminal 1. In the past passengers connecting to the USA or other international destinations had to leave Terminal 1 and connect through Terminal 2. Some Air Canada Jazz flights to the USA, will be out of East Satellite Terminal. Connecting through Pearson will be a lot easier. … [Read more...]

Airbus A320: Bummer of a Ride

My least favorite aircraft that Air Canada flies is the Airbus A-320. Well I don't care for the A-319 or A-321 either. According to Seat Guru there aren't many good seats on these aircraft. On a recent flight from Toronto to Vancouver on an A-320 I found that my butt started to ache less than three hours into the flight. I don't know what it is about the seats on these planes but to me they are … [Read more...]